Privacy Policy

Gold Hippo (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website (goldhippo.com) and interact with our services. This Privacy Policy outlines how we handle information.

1. Information We Collect

We may collect information through various means, including when you voluntarily provide it to us (e.g., by filling out a contact form) and automatically when you navigate our website.

1.1. Information You Provide

• Contact Information: Such as your name, email address, phone number, and organization when you contact us or request information about our services.
• Inquiries: Any information you provide when you communicate with us about our services or your organization’s needs.

1.2. Information Collected Automatically

When you visit our website, we may collect certain information automatically from your device. This information may include:

• Log Data: IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Provide and Maintain Our Services: Including operating our website and providing you with information or services that you request from us.
• For Client Informational Purposes: We collect and analyze data to provide overall informational insights and reports to our clients. All such data used for client reporting is aggregated and anonymized. This means that individual personal identification is removed, and data is presented in a summarized form to protect individual privacy.
• To Improve Our Website: To understand how our users navigate and use our website, allowing us to improve its functionality and user experience.
• To Communicate With You: To respond to your inquiries and send you updates or information about our services if you have opted in to receive such communications.
• For Security and Fraud Prevention: To monitor and protect the security of our website and services.

3. Data Sharing and Disclosure

Gold Hippo does not sell your personal data to third parties.

We may share information under the following limited circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our website (“Service Providers”), provide the website on our behalf, perform website-related services, or assist us in analyzing how our website is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Protection of Rights: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• Anonymized and Aggregated Data: As stated above, we may share anonymized and aggregated data with our clients for informational and analytical purposes. This data does not identify you personally.

4. Data Security

We are committed to protecting the security of your information. We implement a variety of security measures designed to maintain the safety of your personal information when you enter, submit, or access your personal information. All data collected for client informational purposes is anonymized and protected through appropriate technical and organizational measures to prevent unauthorized access, use, disclosure, alteration, or destruction.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain data protection rights. These may include the right to:

• Access, update, or delete the information we have on you.
• Rectification if that information is inaccurate or incomplete.
• Object to our processing of your personal data.
• Request that we restrict the processing of your personal information.
• Data portability.
• Withdraw consent at any time where we relied on your consent to process your personal information.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We may also inform you via email and/or a prominent notice on our Service, prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@goldhippo.com
• By visiting the contact page on our website: goldhippo.com/contact-us/

Last updated: June 3, 2025